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Privacy & Terms

Whether you are a carrier member, a freight customer or a network partner, your privacy is of the utmost importance to us.  We value you as a user of our platform and we strive to provide a safe and secure environment for all those who visit our site.  Thanks for your patronage!

Privacy Policy

Last updated: 2022-12-15 16:01:15

We value your privacy very highly. Please read this Privacy Policy carefully before using the or websites (the "Website") operated by ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

We collect any and all information that you enter on this Website. We collect the following information about you:

Category of information                                                 Specific piece of information

Identifying information                                                              Name

Identifying information                                                              Postal / Shipping address

Identifying information                                                              Billing address

Identifying information                                                              Phone number

Identifying information                                                              State ID card number

Identifying information                                                              Driver's license number

Identifying information                                                              IP address

Identifying information                                                              Email address

Identifying information                                                              Social Security Number

Insurance information                                                               Policy number

Insurance information                                                               Policy Limits

Financial information                                                                Bank account number

Financial information                                                                Credit card or debit card number

Financial information                                                                Card expiration date

Financial information                                                                Card CVV (security code)

Financial information                                                                Bank Name, Routing Number

Characteristics of protected classifications                            Age

Commercial information                                                           Records of personal property

Commercial information                                                           Products or services purchased, obtained or considered

Internet or other electronic activity                                         Information regarding your interaction with our website or application

Internet or other electronic activity                                         Information regarding your interactions with advertisements

Geolocation information                                                           Geolocation information

Consumer profiling                                                                   Inferences drawn from any other information to create a profile about the 


How we may use your information

We may use the information that you provide us for the following:

  • Auditing transactions that the consumer has entered into

  • Counting ad impressions to unique visitors

  • Verifying position and quality of ad impressions

  • Debugging to identify and repair errors

  • Creating new features

  • Short-term transient use

  • Performing services

  • Providing customer service

  • Processing or fulfilling orders or transactions

  • Verifying customer information

  • Processing payments

  • Marketing and advertising

  • Analytics

  • Undertaking internal research for technological development and demonstration

  • Undertaking activities to verify or maintain the quality or safety of our services or devices

  • Enforcing our Terms of Service

  • Resolving disputes


A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyze our web traffic using an analytics package.

  • Identify if you are signed in to the Website.

  • Test content on the Website.

  • Store information about your preferences.

  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics programs

This Website uses the following analytics program(s) to collect information about you and your behaviors: Google Analytics and Wix Analytics. To learn how to opt out, please visit the website(s) of the analytics program(s) used.

Opting out of us collecting personal information

You may opt-out of us collecting your personal information at any time by not inputting data into our website, by clicking unsubscribe on emails, and by contacting us.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track Signals

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. We support Do Not Track (“DNT”). You can enable or disable DNT by visiting the Preferences or Settings page of your web browser.

Changes to Privacy Policy

We reserve the right to amend this policy at any time.

We will notify you of any changes to this Privacy Policy by posting the updated privacy policy to this website and via an email campaign.


If you have any questions about this Privacy Policy, please contact us at

Terms of Service

Subscription Information

BE IT KNOWN, The Subscriber, has given The Box Truck Network LLC. (hereafter referred to as “BTN”) all correct information for the subscription process. The requested information is found under the SUBSCRIBE NOW section on this website and will be solely used for verification purposes.

Some services are charged on an one month rolling calendar. Others are charged on an annual basis. If Subscriber wishes to cancel services, they may do so at any time, however, all they shall have access to their services until the end of the subscription for that month. No Refunds are given once a new month of service begins.

Box Truck Subscription Fees: All fees are listed on the front page and individual

plan pages on the website. All fees are subject to change.

I, the subscriber, authorize The Box Truck Network LLC to charge my credit card above for agreed upon purchases. I understand that my information will be saved to file for future transaction on my account.


1. Payment is required each month to receive access to the Box Truck Network. If card is declined for any reason, we will make a reasonable effort you reach you to update the information, so services can continue uninterrupted. Please notify us as soon as possible if your method of payment changes from the information provided above. 2. Refunds for services are handled in our refund policy below. 3. Any holder of this consumer credit contract is subject to all claims and defenses which the debtor could assert against the seller of goods and services obtained pursuant hereto or with the proceeds hereof. 4. You, the subscriber, acknowledge that the number provided is solely yours or the company that you represent and you have authority to sign up for this service. 5. Subscriber agrees to handle subscribe and unsubscribe issues directly with BTN directly.


Our refund policy for any subscriptions are as listed below: Background Checks: No refund given. Safety Packets: No refunds given. Load Boards: Monthly Policy: 100% refund on the 1st day. No refund on any monthly plan after the 2nd day. Quarterly Plan: 100% refund given on months 2 & 3 less a $15.00 cancellation fee. Yearly Plan: PRORATED after used month(s) less a $15.00 cancellation fee. This has been updated August 4, 2020 LOAD CONNECT Board:  CREDIT: Only Credits are allowed on a case by case basis where a service is suspended or cancelled by The Box Truck Network. This is only allowed where the client does not want a refund or cancellation of its membership.

Terms of Service

Last updated: January 15, 2022

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the website (the "Service") operated by The Box Truck Network LLC. ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, the Promotion rules will apply.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by The Box Truck Network L.L.C.

The Box Truck Network L.L.C. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that The Box Truck Network L.L.C. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.


We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


You agree to defend, indemnify and hold harmless The Box Truck Network L.L.C. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

Limitation Of Liability

In no event shall The Box Truck Network L.L.C., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

The Box Truck Network L.L.C. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.


Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law 

These Terms shall be governed and construed in accordance with the laws of Illinois, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us.

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